At Weekend Offender, we aim to process and ship your clothing orders as efficiently as possible. Please review the information below before placing your order.
1. Order Processing
Orders are typically processed after payment has been successfully confirmed.
During product launches, sales, holidays or periods of high order volume, processing may take longer than usual.
Once your order has been processed and shipped, you will receive shipping information where tracking is available.
2. Shipping Time
Our estimated delivery time is:
- Standard Shipping: 9–12 business days
Delivery times are estimates and may vary depending on the shipping carrier, destination, public holidays, weather conditions, customs processing and other circumstances outside our control.
Please allow the full estimated delivery period before contacting us regarding a delayed shipment.
3. Shipping Costs
Any applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.
If free shipping or other shipping promotions are available, the applicable terms will be shown on the relevant promotion or checkout page.
4. Tracking Information
Once your order has been shipped, tracking information will be provided where available.
Please use the tracking number to check the latest status of your shipment.
Tracking information may take some time to update after the carrier receives your package.
5. Incorrect Shipping Address
Please carefully check your shipping address before completing your order.
If you notice an incorrect address after placing your order, contact us as soon as possible.
We cannot guarantee that an address can be changed once an order has been processed or shipped.
If an order is returned because an incorrect or incomplete address was provided by the customer, additional shipping charges may apply if the order needs to be resent.
6. Lost, Stolen or Missing Packages
If your tracking information shows that your package has been delivered but you cannot locate it, please:
- Check around your delivery address.
- Ask household members or neighbours.
- Check with the shipping carrier.
- Contact us if you still need assistance.
We will do our best to help you locate your shipment.
7. Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
Include your order number and clear photographs of the damaged package and the item received so that we can review the issue and determine the appropriate solution.
8. Delayed Shipments
Shipping delays may occur due to carrier disruptions, public holidays, severe weather, customs processing, incorrect addresses or other circumstances outside our control.
If your order appears to be delayed, please check your tracking information first. You can also contact our support team for assistance.
9. International Shipping
International shipping may be available to selected destinations.
Customers may be responsible for any applicable customs duties, taxes, import fees or other charges imposed by the destination country unless otherwise stated at checkout.
International delivery times may vary depending on customs processing and local carrier conditions.
10. Order Cancellation
If you need to cancel an order, please contact us as soon as possible.
We will try to accommodate cancellation requests before an order is processed or shipped. Once an order has been processed or shipped, cancellation may no longer be possible.
Your statutory rights under applicable consumer law remain unaffected.
11. Contact Us
If you have questions about shipping or need assistance with your order, please contact us.
Eighty8 Ltd (t/a Weekend Offender)
Unit 2–3 Anglers Business Centre
Spondon, Derby
DE21 7NJ
United Kingdom
Email: sales@uk-weekendoffender.com
Phone: +44 7360 248977
When contacting us about an order, please include your order number and the email address used when placing the order.
12. Policy Updates
Weekend Offender may update this Shipping Policy from time to time. Any changes will be published on this page with the updated policy.
By placing an order, you acknowledge that you have reviewed the information provided in this Shipping Policy.