At Weekend Offender, we want you to be happy with your purchase. If you are not completely satisfied with your order, you may be able to return your item in accordance with the terms below.
Returns
We accept returns within 30 days of delivery, provided the item meets our return conditions.
To be eligible for a return, your item must:
- Be returned within 30 days of delivery.
- Be unused, unworn and in its original condition.
- Have all original tags and labels attached.
- Be returned in the original packaging where applicable.
- Include your order details or valid proof of purchase.
Items that have been worn, washed, damaged or altered may not be eligible for a refund.
For hygiene reasons, certain products may not be eligible for return where applicable.
Please contact us before sending a return so that we can provide the appropriate return instructions.
How to Request a Return
To request a return, please contact our customer support team:
Email: sales@uk-weekendoffender.com
Phone: +44 7360 248977
Please include your order number, the item(s) you wish to return and the reason for your return.
Do not send items back to the manufacturer unless specifically instructed by us.
Refunds
Once your returned item has been received and inspected, we will notify you by email whether your refund has been approved or rejected.
If your return is approved, your refund will be processed to your original payment method.
Please allow additional time for your bank or payment provider to process and display the refund in your account.
Late or Missing Refunds
If you have not received your refund after we have confirmed that it has been processed:
- Check your bank or payment account again.
- Contact your card issuer or payment provider, as processing times can vary.
- Contact your bank if necessary.
- If you still have not received your refund, contact us at sales@uk-weekendoffender.com.
Sale Items
Sale items are subject to the same return conditions unless the product listing specifically states otherwise.
If a product is marked as final sale or non-returnable at the time of purchase, it may not be eligible for a refund.
Exchanges
If you need a different size or replacement item, please contact us at sales@uk-weekendoffender.com before returning your order.
Where an exchange is available, we will provide instructions based on stock availability.
If the item you received is faulty, damaged or incorrect, please contact us as soon as possible with your order number and, where appropriate, photographs of the issue.
Damaged, Faulty or Incorrect Items
If you receive an item that is damaged, faulty or different from what you ordered, please contact our customer support team before returning it.
We will review the issue and provide the appropriate instructions for resolving it.
Please do not dispose of or alter a damaged or faulty item before contacting us.
Return Shipping
Unless the return is due to an item being faulty, damaged or incorrectly supplied, the customer may be responsible for the cost of returning an unwanted item.
Original delivery charges are generally non-refundable unless applicable law requires otherwise.
We recommend using a tracked delivery service when returning an item, as we cannot be responsible for returns that do not reach us.
UK Consumer Rights
Nothing in this Returns & Refunds Policy affects your statutory rights under UK consumer law.
Where applicable, your legal rights regarding faulty, misdescribed or incorrectly supplied goods remain unaffected by this policy.
Contact Us
If you have any questions about returns, refunds or exchanges, please contact us:
Eighty8 Ltd (t/a Weekend Offender)
Unit 2–3 Anglers Business Centre
Spondon, Derby
DE21 7NJ
United Kingdom
Email: sales@uk-weekendoffender.com
Phone: +44 7360 248977
We are happy to help with any questions regarding your order or return.